Return & Refund Policy

We want you to love everything you order from SMC Essentials. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact us at support@smcessentials.shop with your order number and reason for return. We will provide you with instructions on how to proceed.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchanges

If you received a damaged or defective item, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order.

Non-Returnable Items

The following items cannot be returned:

• Items marked as final sale
• Items that have been used, worn, or altered
• Items without original packaging

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service for your return.

Contact Us

If you have any questions about our return policy, please contact us at support@smcessentials.shop.